IT Solutions
What Is CRM?
Define CRM and explain its role in managing customer relationships
Types of CRM
Discuss various types, including operational, analytical, and
collaborative CRM
Benefits of CRM:
Customer data management, improved customer satisfaction,
sales growth, etc.
Choosing the Right CRM:
Factors to consider, including features, scalability, and
cost.
Conclusion:
Recap and encouragement to choose the right CRM for sustainable
growth.
