IT Solutions
Introduction:
Common pitfalls when implementing and using CRM.
Lack of Clear Goals:
Importance of defining CRM objectives.
Poor Data Quality:
Risks of inaccurate or incomplete data.
Underutilizing CRM Features:
Failing to maximize available tools.
Not Training Your Team:
How insufficient training hinders CRM effectiveness.
Overcomplicating Processes:
Keeping CRM workflows simple and efficient.
Neglecting Customer Feedback:
Importance of using feedback to improve.
Conclusion:
Summary of how to avoid these mistakes and get the most from your CRM.
